Client Proof that Perigon Works

Vertical Measures is a content marketing agency whose purpose and passion is to help clients drive profitable growth through content marketing, search engine optimization, and pay-per-click advertising. VM chose a partnership with Business Enterprise Mapping because they were rapidly outgrowing their business processes and needed to build a strong foundation of workflow and performance management to expand their excellent reputation for delighting customers.

Bolivia may be one of the most impoverished countries in South America, but its vast stores of natural resources such as lithium and silver are increasingly attracting great interest in the global marketplace. Using the Perigon Method, BEM implemented a Business Management System with Minera San Cristóbal S.A., (MSC) a remote mine located in the Andes Mountains in southwestern Bolivia. The mine is the world’s third largest producer of silver and zinc.

Working alongside the indigenous Quechua-speaking locals, BEM streamlined business processes at MSC by 35%. Because Perigon is visual and intuitive, it was perfect for the communication challenges encountered on site. MSC was a financially troubled Company that has since become independently recognized as a top 10% most productive mine worldwide.

For Pima County, Arizona, Business Enterprise Mapping studied and consolidated multiple departmental permit approval processes (27 different processes) into a single best practice approval process that was subsequently implemented across seven departments through a new software solution. This project resulted in a approval time reduction from 90 days to 5 days. Customer satisfaction has increased by 40%.