How BEM Solves Process Problems

Solving Process Problems Effectively

How Does BEM Solve Workflow Problems Differently?

By assessing workflow through a process-based lens, BEM partners with clients to create alignment, transparency, and accountability that exposes valuable opportunities previously hidden.

Business Enterprise Mapping

The Main Goal of Any Department

Regardless of function, size, structure or industry, there are universal department goals that we see in every organization.

Provide a winning value proposition
Produce to customer specification
Deliver what's wanted on time
Create value that exceeds cost
Serve as a valuable partner

Common Department Process Problems

The Perigon Method provides a business architecture that is designed specifically for process-based definition, management, and improvement. This is an essential organizing principle for all high performing organizations, regardless of industry, company size, or business type.

Getting in the way of achieving these main departmental goals are common problems and opportunities. Department leaders often can’t answer these critical questions:

Who is the customer?
What do they want?
Do we meet their needs?
What quality do we provide?
How long does it take?
Who is responsible for what work?
How do decisions get made?
What does it cost?
Where do problems originate?
How do we solve problems?

How BEM Solves These Process Problems

Using the Perigon Method, BEM systematically maps organizations to deliver solutions to solve problems. Here are BEM’s basic improvement steps:

Engage employees
Scope business processes
Identify process owners
Map department processes
Assess process alignment
Establish customer relationships
Analyze process performance
Define process knowledge
Diagnose process opportunities
Build improvement plan