Have you ever left a meeting and thought, “I’m not sure what we accomplished, but I feel really good about it”? It is a common...
Have you ever left a meeting and thought, “I’m not sure what we accomplished, but I feel really good about it”? It is a common...
Process measures are vital to monitoring an organization’s execution against its intended goals. They provide a look inside an...
After the start of the recent coronavirus crisis, many businesses have moved their employees to remote work, and it’s easy to see...
Most enterprises do not have well-designed performance measurement systems. Many organizations can site department or enterprise...
Merging your development and operations teams seems like a dream come true since both thrive on advanced technology and fast-paced...
Risk is often something that is at the forefront of people’s minds. Most of the time, during everyday life, the potential risks in...
No matter what your business is and how much experience you have, managing a company is difficult. As you are starting or growing...
Strategic Process Management is the active management, improvement, and alignment of business processes to corporate strategy...
Mike Tyson said, “Everyone has a plan until they get punched in the mouth.” Now, though you may not have physically been punched...
Measuring Healthcare KPIs is of vital importance. The improvement of performance and productivity depends on the ability to identify...
It takes a lot of sacrifice and effort for a business to become successful. Successful businesses don’t just appear overnight...
As a business owner or department head, you no doubt know the importance of performance measurement and most likely track KPIs on a...
I’ve seen a couple of articles lately that compare effectiveness vs efficiency in a way that misrepresents their differences...
When we assess an organization’s performance review system as it relates to strategy, execution, and management, we typically...
Efficiency is a word used loosely when discussing organizations and their business processes. In general, a business process is...
Value added tasks are defined as tasks that customers, if directly asked, would be willing to pay for. Limited value tasks are thos...
When we assess an organization’s performance measurement system as it relates to the overall strategy, execution, and performance...
Through our 25 years of experience with client enterprises across 60 different industries, we have seen a variety of challenges...
Do you have a thorough understanding of the work taking place in the department you’re managing? Often managers we meet don’t have...
Much is written about key performance indicators (KPIs) in organizations. In our work, we often see a misapplication of KPIs, as...